An acupuncture office visit for a new patient is a first-time visit with an acupuncturist who specializes in balancing the flow of energy with very thin needles. Acupuncture is a system of integrative medicine that involves pricking the skin or tissues with needles, used to alleviate pain and to treat various physical, mental, and emotional conditions. A new patient office visit is needed if you have never seen this practitioner and would be new to the practice, or it has been over 3 years since you last saw this practitioner.